Our Customers' Reviews Powered by Pistn

Dec 30, 2019 Roberta S.

★★★★★
Just had a tire alignment at the Fenton location, must say it is a great place! Always greeted with a smile, work is efficient....Chad is the best! Recommend this location to everyone.

Dec 12, 2019 Paul E.

★★★★★
Thanks guys I’ll keep coming back you’re always able to help when I need it most. Keep up the good work!!

Sep 12, 2019 Sherry R.

★★★★★
There is nothing more important to Tuffy than your safety. With this in mind, I would only trust Tuffy to handle my brake work. Tuffy will provide peace of mind for you and your loved ones to make sure the job is done right the first time. The crew at Tuffy are hard-working, dependable and knowledgeable. It’s their commitment to exceeding customer expectations always! I give Tuffy and it’s crew my highest endorsement possible! Don’t even bother to look elsewhere!

Aug 20, 2019 Renee D.

★★★★★
Chad and the mechanics are the reason I keep coming back. They explained everything to me and didn't jerk me around. They were able to get me in with reasonable waiting time.. I highly recommend..

Jul 31, 2019 Teresa H.

★★★★★
I read some reviews before I went to the Fenton store and they did not lie. Chad's customer service is 5 stars! I walked into the shop feeling stressed because the front end on my Ford Escape felt unsafe to drive after I had made a turn and heard a metallic klunk. I knew something was very wrong and Chad and their team looked into the problem while I was there and assured me that it would be fixed the very next day. AND it wasn't just me that Chad was kind and professional with, it was everyone that called and walked in. Thank you for fixing my vehicle, charging me a fair price, and making me feel better than I did when I came in. You ROCK!

Jul 04, 2019 Cherie M.

★★★★★
I came in the afternoon of July 3rd with windshield wipers that did not work. Although they were very busy, Chad said he had to take care of me that day, because I could not be without wipers for several days. He found the part, had it delivered and and installed it before the end of the day. They have always gone out of their way to service my vehicles in a timely manner. I would never hesitate to recommend them.

Jun 18, 2019 Paul G.

★★★★★
Chad and his team have always gone beyond the call of duty I'm sure Jason amy would be proud of them I don't go or trust anyone else thankyou

Apr 18, 2019 Elizabeth K.

★★★★★
Best service i have ever had! they really helped me out Today definitely will be coming back here.

Mar 14, 2019 Drew P.

★★★★★
Chad, Tony and Bill are the absolute best! Tony is stuck with me for life at this point, I don't think I'll ever be going to any other auto repair shop, because of how real he is and the quality of work he does! Thanks again, best customer service in Michigan, and I hear amazing things about how great the mechanics are, and have first hand experienced what great work they do! Don't forget treats for Chad! He deserves some

Mar 14, 2019 ROSEY K.

★★★★★
Chad and Tony are absolutely amazing! I am a new comer to Tuffy, and the men took such great care of me, that I'm never going to any other auto repair shop ever again. They didn't try to oversell me on a thing, I took the initiative to ask Tony what else could be wrong, and he told me he thought I needed less repairs than I actually thought I needed. Then told me to come see him when I'm ready. The few times I've been here, it's been quite a family like atmosphere, Chad is definitely the life of the party! I've never been to any service shop as great as this location! Thanks soooo much men, I'll definitely be seeing ya more often! Maybe even before my car breaks down next time! Bill deserves a shout out too! Thank you again for everything. Next time I'll bring some treats, promise!

Jan 26, 2019 Tim O.

★★★★★
As usual, Chad and crew 5 star service!

Sep 12, 2018 Michelle A.

★★★★★
Love this place! Honest, fast and the best price! Everyone here is very nice, and very professional. I won't go anywhere else. Thank you!

Aug 30, 2018 Bettse B.

★★★★★
I was so blessed by the staff and service at Tuffy Auto in Fenton! From the time I walked through the door, I was greeted warmly and waited on immediately. Gratefully, they were able to deal with my concern on the spot, which happened to be a simple fix and without charge! I was grateful also for a heads' up to an unnoticed oil leak, which they topped off before I left, and encouraged me to have someone take a look at it soon. They also took the time to give me a written estimate of the problem and cost should I not have another mechanic who could repair it for me. A week later I had it repaired there, choosing to wait in their comfortable lounge (hot coffee, fresh cookies and wifi! Yay!) There was a steady flow of needs and emergencies; new and repeat customers. Each one greeted as warmly and courteously as I had been, and their issues resolved by experienced mechanics; many even that same day! I would highly recommend calling Chad at Fenton Tuffy for qualified, experienced, friendly service and repair of your vehicle! Satisfaction and genuine concern for your need are very much a part of their service as I watched them resolve multiple issues in a timely fashion. You won't regret choosing Fenton Tuffy Auto for your vehicle's care!

Aug 25, 2018 Marie A.

★★★★★
At the beginning of the year I had $1300 done on my car at Tuffy/Fenton. I called to see if the parts would be warrantied if I sold the car. The answer was yes. Thank you. I month ago, I went to Belle Tire/Fenton next door and had $1571 done on brakes. Besides getting a run around, and finding out NONE OF THEIR WORK is warrantied if I sell the car, 3 days after they worked on the car, it was drifting so bad I never went over 20mph for 4 days. I bought a new car because enough is enough. Thank you Tuffy, for standing behind your work. You all helped me take care of my 2002 Forester! I'll miss not seeing yall's...and Dan Bauer.

May 31, 2018 Bruce M.

★★★★★
I have been taking my family vehicles to Tuffy in Fenton for many years because they are always fair, honest, and they do great work!. All of their mechanics are highly skilled and very knowledgeable when it comes to diagnosing problems and fixing it right the first time. Nobody likes it when their car has a problem, but Tuffy will get you back on the road QUICKLY with the least amount of pain. 5 Stars All Day Long!! *****

May 31, 2018 Bruce M.

May 08, 2018 Jo F.

★★★★★
I was towed here on the recommendation of Fenton Express Towing to figure out what was wrong with my Outback when suddenly stranded at a nearby Rest Stop. They had it figured out within 15 minutes, after giving me water and a doughnut, and since they didn't do clutch repairs, recommended Fenton-Holly Transmission and Gear. And they charged me NOTHING! They were so kind and their recommendation was super; had new clutch and was on my way within 24 hours. Amazing.

May 03, 2018 Patti Z.

★★★★★
I went to your Fenton store to see Chad about air conditioning in my Bravada. After inspection it was determined that it was cost prohibitive. I want to commend Dave and Chad for their kindness and generosity. It means so much to have people you can trust. Thank you so much!

Mar 22, 2018 Michelle S.

★★★★★
Best service ever. The employees are Awesome. Couldn’t have asked for better. I highly recommend them at Fenton location they’re amazing. When someone I know needs car worked on I definitely send there. Thank you Tuffy for the wonderful service and patience you bestowed upon me. Definitely will be back if car needs worked on.

Aug 10, 2017 Joy S.

★★★★★
I am new to the area and desperately needed to have my engine checked. I had been to the PDQ oil attached to the tuffy center and they sent me right over to tuffy. Even though it was bad news they did an amazing job and did their best to give me the bad news gently (I was prepared for the worst anyway). The service was great the guys were wonderful. I won't go any where else for my automotive needs.

Jun 02, 2017 Michael L.

★★★★★
Chad at Tuffy Fenton took good care of us. That were very busy and they got us taken care of quickly. First time there. I used a different shop for 40 years and Tuffy fenton is my new shop. I value hounesty and good service Thank you again. Michael.

May 02, 2017 jane W.

★★★★★
I had a problem with my electronic gas float... I couldn't tell how much gas I had in my tank.... Tony diagnosed the problem and had it fixed in no time.... now I am not wondering if I will get where I am going. Thanks Tony

Jan 08, 2017 craig s.

★★★★★
These guys are fantastic. Had an exhaust leak. Brought it in at 8:00 am by 9:00 am It was finished and at a reasonable price.. This is what car service should be. Give them a try I know you will like the service

Aug 20, 2016 Sarah W.

★★★★★
The people are friendly and the service is efficient. I had my air conditioning in my car fixed, and finding a place with the right pipe for my not-so-new car took persistence making calls on the part of Tuffy. The recharge and installment of the new pipe all happened within 3 hours. The assistant manager, Dan, was especially helpful throughout the process. Highly recommended!

Jun 08, 2016 Bill W.

★★★★★
I had my brakes inspected Saturday at a local Chrysler dealer. I was told they were like new. I noticed a Very bad grinding noise yesterday , 3 days later. I drive over 100 miles a day. I called in a panic and spoke to Chad the service manager. What a knowledgeable great guy. I went in at lunch noon , left by 130 brakes repaired for a great price and better warranty. I have never been to a Tuffy before and I'm new to this area. I do have an automotive background and can tell Chad is an honest man. Thank you very much for fixing my car so fast. I called the dealer yesterday still haven't heard anything from them. a couple hours after speaking to Chad I'm at home writing this review A++++++

Feb 20, 2016 Mark T.

★★★★★
I was surprised to see that the most current review was from 2012. I have recently started using this repair center and have been more than impressed with the friendliness of the staff, the service that was completed, the hours of service and the pricing. I have brought a couple of vehicles to this location in the past year. It is nice to know a quality service center like Tuffy exist in Fenton.

May 23, 2014 Sean Q.

★★★★★
The store manager Mike is very professional, knowledgeable and trustworthy. I have had my vehicles in for brakes, mufflers and electrical and know that my car will be handled in a very expedient manner at a competitive price. I highly recommend Tuffy Auto Fenton.

Oct 20, 2013 Rick K.

★★★★★
Mike & his staff are "A-One" They are very detailed & no B.S. They will answer your questions without hesitation and to the point.!! I will not take my vehicle anywhere else, not even for an oil change.!!! When you walk into this business just checkout how clean the store is and how friendly the staff is. Thanks so much Mike for your great service. Plus Thank You Tom A. For taking such good care of my needs! Ok Tom time to hit the Practice Fairway @ your golf course SMCC ⛳👍😎

Mar 28, 2013 Teri H.

★★★★★
Very helpful and knowledgable, fast service.I will be back.

Dec 13, 2012 Brian S.

★★★★★
I continue to be pleased by the customer service and repairs performed.

Dec 13, 2012 Jerry R.

★★★★★
While on my way up North had car trouble and got off the hwy in Fenton... Searched on my Droid for a mechanic and found Tuffy... The manager himself came out and diagnosed the problem and said they could get the part and get me goin, even snuck me in ahead of others... I was on my way in 90 minutes and was GLAD to pay $112 for the prompt and friendly service!

Dec 13, 2012 Becky Z.

★★★★★
Becky - 1 week ago. I was a bit hesitant since I hadn't been to Tuffy in the past but Steve was very nice. As far as the price for the work they did, I believe it was a fair price but I really didn't know. The majority of people that came in while I was waiting seemed to know Steve and trusted his work so I believe I did good.

Dec 13, 2012 Rodger W.

★★★★★
Best Price in Town for Brakes and Lifetime / warrenty,with Excellent and Friendly service Thank you Tuffy in Fenton.

Dec 13, 2012 Martha G.

★★★★★
These guys are AWESOME !!!!!!! Excellent and freindly service. Best price in town for brakes along with a lifetime warrenty. Thank you Tuffy and guys in Fenton.

Dec 13, 2012 John R.

★★★★★
I came in to get my car fixed with a $700.00 estimate. I picked it up and they said the total will only be 95.00. They found just a small repair fixed it without needing the others. Honest people like these will always get my business. They worked on the prices of other repairs to help me out with other cars. Good people. It's about the people there not the name ruddy.

Dec 13, 2012 Ashley R.

★★★★★
Ashley R. 4/10/12 This is the best price in town and great fast service!! They let me even use there loaner car all day with no charge. Also they kept me up to date all day and worked around our price that we could spend. Thanks to all the guys at tuffy I will be coming back to you for many times to come. Steve the mananger is a very nice guy.

Dec 13, 2012 Adam W.

★★★★★
service was fast and price was resonable

Dec 13, 2012 Terry S.

★★★★★
I had some brake work done They got me in right away, no waiting. Overall the experience was excellent. I would recommend them to anyone.

Dec 13, 2012 Linda G.

★★★★★
The service was good. We take our car to Tuffy for most of the cars repairs. They are polite and the services were good prices.

Dec 13, 2012 Tricia P.

★★★★★
The team at the Fenton Tuffy's is great. I have been taking my cars/trucks to them for over 5 years now. Their prices are fair and the staff is skilled and professional. It's refreshing to find a service center that you can trust!

Aug 16, 2012 Jim M.

★★★★★
We've had all our vehicles serviced at Tuffy of Fenton. Great pricing and quality workmanship each and every time, thank you.

Jun 29, 2012 Joeryan B.

★★★★★
Honest quality work with great customer service .. Can't get better then that..

Jun 12, 2012 ASHLEY R.

Jan 25, 2012 Josh M.

★★★★★
Honest and Trustworthy service. Thanks Tuffy for all your hard work.